Policy Statements
Policy Statements on Quality, Information Security and Business Continuity

  • Support Team at BigChangeApps

Quality Policy

BigChange is committed to operating, continually improving and implementing appropriate quality management systems, policies and processes to enable the delivery of the highest practicable quality products and services many of which are managed by the BigChange JobWatch System. BigChange is committed to fulfilling customer requirements, obligations and delivering a consistently high level of service to our customers and interested parties.

Our quality management system provides the framework for identifying opportunities and controlling risks to ensure the quality of products and services through setting and reviewing objectives thus maximising our potential to enhance customer experience and the relationship with other interested parties such as suppliers and business partners. It provides all interested parties and customers with the confidence that the provision of services and products will be consistently delivered to predetermined high standards.

BigChange is committed to achieving business excellence at every level in its supply chains and this is at the heart of nurturing long lasting business relationships.

Information Security Policy

BigChange is committed to operating, continually improving and implementing appropriate information security management systems, policies, processes and controls to maintain the confidentiality, integrity and availability of its, and its customers’, information and information processing facilities.

The primary objective is to ensure that BigChange fulfils all of its information security obligations to customers and other interested parties.

Our information security management system provides the framework for identifying opportunities and controlling risks to information security through setting objectives, the implementation of operational controls and continuous improvement, thus maximising our potential to fulfil all information security obligations to customers and other external parties, such as suppliers and business partners. It provides all interested parties and customers with the confidence that their information and information processing facilities shall be kept appropriately secure whilst under the control of BigChange.

We recognise that our business relationships require on-going commitment to achieving business excellence at every level of BigChange and its supply chains.

Business Continuity Policy

BigChange is committed to operating, continually improving and implementing appropriate business continuity management systems, policies and processes to enable it to continue operating to acceptable levels of performance under adverse situations. The primary objective is to ensure that BigChange delivers a consistently high level of service to our customers and interested parties.

The business continuity management system provides the framework for identifying and controlling risks to the operation of the business and the delivery of products and services, through setting objectives, the implementation of operational controls and continuous improvement, thus maximises our potential to fulfil all business continuity obligations to customers and other external parties such as suppliers and business partners. It provides all interested parties and customers with the confidence that the provision of services and products will be delivered to predetermined standards under adverse situations.

We recognise that our business relationships require on-going commitment to achieving business excellence at every level of BigChange and its supply chains.

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